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Cradle Mountain Chateau – accommodation and hotel review

6 March 2011 One Comment

Cradle Mountain Chateau accommodation hotel review

Cradle Mountain Chateau is 4 star accommodation at Cradle Mountain. This luxury hotel is often overlooked in place of Cradle Mountain Lodge, but the Chateau is a great alternate , often at a more reasonable cost.

With two dining alternatives, their signature à la carte restaurant, The Grey Gum, or the more relaxed casual bistro-style Quoll’s, hungry adventures can enjoy a great meal on the edge of Cradle Mountain National Park.

Cradle Mountain Chateau is also also the home of Calm Day Spa, perfect for easing sore muscles after a long walk around Dove Lake or exploring some other great places at Cradle Mountain.

With 60 beautifully-appointed rooms and suites, cosy log fires in the libraries and great wildlife encounters, the Chateau is perfect for a wilderness break.

Checking out Trip Advisor reviews is one good way to learn about a hotel before you decide to stay. To make it easier, we are sharing some great reviews and some things to look out for before booking.

Positive reviews:

This is an elegant hotel but not at all pretentious. Our room was very spacious and comfortable, with a terrific view of the landscape outside. We could see wallabies from our windows. A great place from which to explore all of the great hikes within Cradle Mountain National Park.

I should give special note to the service, which was super friendly and helpful, particularly the young woman who worked evenings at the front desk during our stay. I hope her boss reads this and gives her a raise. She was wonderful to everyone and has a big job to do.

The man who runs the Grey Gum restaurant was very kind and professional as well, and unlike most people we encountered even in nice restaurants in Australia, knew a fair bit about wine. I would definitely stay here again.

The ambiance throughout the rest of establishment is fantastic. Staff are lovely, food is fantastic and scenery is great. We definitely would return here, but only if it was renovated and bought up to today’s standards.

The highlights of our stay here were our food from the beautiful restaurants for both dinner and breakfast and The Wilderness Gallery

From the outside it looked a bit like a series of metal shacks, but inside all was luxury. The logs burning in Reception set the scene. We had a split level room with great views out over the Nature reserve and Wilderness walk. The wallabies came along several times a day. From the Library you could walk around the trail, an easy walk and you soon felt you were miles away from civilisation

We tried both the restaurant and the buffet, the former was much better both for the ambiance and the quality of the food. The buffet breakfasts were good and plentiful to set you up for a day’s outdoor activity.

The Library and other seating areas were attractive as the hotel was decorated for Christmas and with the wood-burning stoves giving off a lovely scent just the spot to read or just while away the time

Staying here was a split decision whilst travelling around Tasmania, whilst the outside appears dated, inside the foyer, and relaxing sitting/games area was just beautiful

We stayed in a split level spa suite and although small it was really cosy and great lighting – romantic although a tiny balcony we were lucky to see wombats walking past our window – very nice, drank wine, chatted and relaxed in our room most of the first night.

WONDERFUL staff – extremely friendly and helpful for our every need.

The good – location, it’s close to the park entrance and devils @ cradle. The room was big and had a spa, excellent after the walking we did. We saw wallabies and a wombat from our little balcony and there is a pleasant walk from the hotel. Staff were friendly and welcoming.

Ok, some negatives

The rooms are very out dated and in need of a freshen up in particular the bathrooms. The walls are very thin and probably not insulted as we could hear everything that was going on in several other rooms and throughout the hallway.

Service in the bar and restaurants was variable, but any of the staff appeared to be students who had just started a stint at the hotel and so didn’t always know what to do

The bad – decor dated, bathroom an eye-spasming yellow. Food fairly awful. We had a buffet that reminded me of school dinners in England. For those that don’t know this is NOT a good thing. Also food is expensive which drives the price up for the two days stay.

Breakfast buffet continental or hot options. I would prefer just to have tea and toast but the option wasn’t there. If we had known there were other places around to eat we would have taken them. DVD hire and internet, ridiculous prices. especially for those of us used to free wifi!

It makes for an expensive stay, particularly as they have you over a barrel when it comes to food and drink but it is a wonderful spot to visit – take your own beers and wine and look for other food options.

The restaurants were a downside. These were very expensive and not good values for the money. Even the more informal place was $35 for an all-you-can-eat dinner; I would have much preferred to get something small and more affordable. The wine was more reasonably priced, and they had many superb tasmanian wines by the glass or bottle.

As with all reviews, take care,  check when and who wrote them . They are not all accurate nor honest. Hotel reputations have been damaged by grumpy people. Staff and management change, things improve.

Click on the link to find out rates and deals for Cradle Mountain Chateau, and have a terrific break at Cradle Mountain.

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One Comment »

  • sue james said:

    We just recently stayed at the Chateau. The service was excellent. All clean and tidy. Food and surrounding wonderful. But the disappointing things were. The Hotel shown a Calm Day spa. This was closed. Also our room was advertised with a Hot Tub. This was only a Spa. So this was all very misleading, for the money we paid, expecting there to be a Day spa there especially. As this was a anniversary trip for us.

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